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NCBA
Senior Manager, Retail Digital Quality Assurance
Nairobi • Kenya
Closed for applications
Companies hiring now
First Bank of Nigeria Limited, HF Group, KCB Group, Moniepoint Incorporated, NCBAProfession (Banking, microfinance, insurance, Senior-level)
Industry (Business, strategic management, Senior-level)
Banking, microfinance, insurance,Computers, software development and services,Consulting, business support, auditing,Education, academic,Energy, utilities, environment,Engineering, architecture,Financial Services,Governmental,Health care, medical,Manufacturing,Non-profit, social work,Telecommunications,Transportation, logistics, storage,
Seniority (Business, strategic management, Banking, microfinance, insurance)
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NCBA
Banking + 2 more
Description
ob Specifications
Academic:
- A Bachelor’s degree in Computer Science or Business or related fields.
- MBA or a Master’s degree in a business field is desirable.
Work Experience:
- At least ten (10) years' work experience, five (5) of which should have been in management position in a Technology or Fintech. Should have participated in strategy development and implementation, and having led large successful business development projects and/or initiatives.
Responsibilities
1. Strategy & Financial
- Responsible for driving up average revenue per user
- Gross margin growth by managing costs, optimizing pricing strategies, and driving operational efficiency
- Increase the company's market share in all the Payments market by identifying and pursuing growth opportunities
2. Internal business processes
- Optimize the company's growth processes to ensure reliable customer growth
- Manage risk to identify and mitigate potential risks, ensure regulatory compliance
3. Customer
- Drive customer acquisition and retention by identifying and pursuing new customer segments, developing effective sales and marketing strategies, and delivering value
4. Learning & Growth
- Prioritize continuous learning and development for self and team by staying up to date with industry trends
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