Application Manager–Microsoft Dynamics CRM & Support
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Data & AI Architecture Lead - Africa
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Asset & Resource Management Holding Company (ARM HoldCo), Credit Direct Limited, Greenwich Trustees Limited, KPMG Nigeria, Stanbic IBTC BankProfession (Financial Services, Mid-level)
Industry (Information technology, software development, data, Mid-level)
Seniority (Information technology, software development, data, Financial Services)
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Financial Services
Description
Requirements
• Experience with Power BI, Power Apps, or Power Automate.
• Understanding of ITIL practices and application governance.
• 3–7+ years of experience working with Microsoft Dynamics CRM / Dynamics 365.
• Microsoft Dynamics certifications (preferred): o PL-200: Power Platform Functional Consultant o PL-400: Power Platform Developer
• Strong proficiency in C# and .NET framework for backend development (plugins and custom workflows).
• Solid experience with JavaScript and/or TypeScript for client-side customization and form scripting.
• Working knowledge of XrmToolBox and Power Fx for low-code development within Power Apps.
• Hands-on experience with Dynamics 365 CRM SDK and development tools.
Responsibilities
• Design, develop, and customize Microsoft Dynamics 365 CRM solutions based on business requirements.
• Develop plugins using C# and .NET framework.
• Create and maintain custom workflows, actions, and business logic.
• Write and maintain client-side scripts using JavaScript or TypeScript.
• Build and manage web resources within Dynamics 365.
• Customize entities, fields, forms, views, and relationships in Dataverse.
• Develop and extend model-driven applications and custom pages.
• Implement business process flows and automation.
• Integrate Dynamics 365 CRM with external systems using REST and SOAP APIs.
• Develop and consume Web API and OData services.
• Build and maintain integrations using Azure services such as Logic Apps, Functions, and Service Bus.
• Develop Power Platform solutions including Power Automate flows and Power Apps.
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