Customer support, client care Jobs for Entry and Basic-level in Africa

14 jobs found

Alan & Grant

Front Store Support

Port Harcourt Nigeria
Influx. Inc

Customer Service Representative (Music and basic Tech)

Nairobi Kenya
Fred's Ranch

Room Steward

Nairobi Kenya
Fred's Ranch

Waiters

Nairobi Kenya
Fred's Ranch

Receptionist

Nairobi Kenya
Fresh Life

Customer Success & Credit Associate- Nairobi

Nairobi Kenya
Fresh Life

Customer Success & Credit Associate-Kisumu

Kisumu Kenya
Alan & Grant

Customer Service Agent

Lagos Nigeria
Burn

Customer Experience Quality Assurance Officer - French Speaker

Nairobi Kenya

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Agsol

Customer Experience Officer

Nairobi Kenya

Country / Region

Profession (Entry and Basic-level)

Seniority (Customer support, client care)

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Alan & Grant

Consulting + 2 more

Front Store Support

Job details

Contract Type

Description

Requirements

  • OND, HND, or Bachelor’s degree in any discipline (an interest in retail, beauty, or healthcare is a plus).
  • Prior experience in retail sales, customer service, or supermarket/pharmacy front-store operations is preferred.
  • Excellent interpersonal and communication skills with a vibrant, customer-centric attitude.
  • Strong organizational skills and sharp attention to detail, especially regarding product shelf-life and display presentation.
  • Experience or keen interest in wellness products, cosmetics, and general retail pharmacy operations is a distinct advantage.
  • Social media literacy and comfort with digital retail tools is an added advantage.
  • Ability to work independently on the floor while maintaining strong teamwork with the clinical staff.
  • Proximity to the pharmacy location is highly preferred.
Responsibilities
  • Greet customers warmly, assist them in locating front-store items, and provide helpful information regarding wellness products and cosmetics.
  • Maintain attractive, clean, and organized product displays, ensuring all items are properly priced, accessible, and well-merchandised.
  • Manage inventory on the sales floor, monitoring stock levels, identifying fast-moving items, and proactively checking for upcoming expiration dates.
  • Handle point-of-sale (POS) transactions, processing cash and electronic payments accurately while ensuring a smooth checkout experience.
  • Collaborate with the pharmacy team to push store promotions and utilize social media literacy to create or support engaging front-store content.
  • Keep the storefront, retail aisles, and checkout counters clean, orderly, and professional at all times.
  • Escalate any clinical or prescription-related inquiries immediately to the licensed Pharmacist or technical team.


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