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Seniority (Customer support, client care)
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Optiven Limited
Real estate
Description
Key Requirements:
- Bachelors degree in Customer Service, Public Relations, Communications, Marketing, Business Administration, or a related field.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and professionalism.
- Basic computer literacy, including MS Office and email communication.
- Willingness to learn and work in a fast-paced environment.
- Ability to work collaboratively in a team while maintaining a high level of professionalism.
Responsibilities
- Lead generation and qualification by contacting prospective clients, introducing company property projects and assessing their interest and readiness to invest
- Sales conversion and revenue generation through presenting property investment opportunities, handling objections, and closing sales or facilitating sales closures through the sales and marketing teams
- Customer relationship management by maintaining consistent communication with prospects and clients to nurture leads and encourage repeat investments and referrals and guiding the customers through the sales process
- Sales reporting and CRM management through maintain accurate records of customer interactions, sales activities and lead progress within the CRM system
- Coordination with internal teams including sales and marketing teams to support marketing campaigns, schedule site visits and enhance the customer sales experience
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