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Customer support, client care Jobs in Entry and Basic-level

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Binance

Customer Service Agent - Merchant Team

Nigeria

6 days remaining

Salix Data

Call Centre Trainee / Processor

Nairobi, Kenya

6 days remaining

Binance

Customer Service Agent - Merchant Team

Nairobi, Kenya

6 days remaining

Stanbic IBTC Bank

Officer, Client Service - Taraba

Nigeria

13 days remaining

Ringo Telecommunications Limited

Customer Care Representative

Anambra, Nigeria

26 days remaining

PROTO ENERGY LIMITED

Customer Experience Intern

Nairobi, Kenya

13 days remaining

PROTO ENERGY LIMITED

Customer Experience Documentation Intern

Nairobi, Kenya

12 days remaining

Mopheth Nigeria Limited

Customer Service Representative - Victoria Island

Lagos, Nigeria

Closing today

Mopheth Nigeria Limited

Customer Service Representative - Lekki

Lagos, Nigeria

Closing today

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Philips Outsourcing

Customer Experience Officer - Onipanu

Lagos, Nigeria

21 days remaining

Country / Region

Kenya
Nigeria
Uganda

Fuzu

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© Fuzu Ltd 2023

Customer Service Agent - Merchant Team

Closing: Sep 29, 2023

6 days remaining

Published: Sep 22, 2023 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Requirements:

  • 2-3 years experience in frontline customer support, preferably in the financial or service industry
  • Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience
  • Both adaptable and resilient, able to operate in a quickly changing environment
  • Excellent verbal and written professional English and your respective native language skills
  • Great at multitasking, prioritizing, and managing time effectively.
  • You must have a fast internet connection (5mpbs broadband internet connection at least)
  • Knowledge or interest in blockchain/digital assets/fin-tech industry and being a Binance P2P user will be an added advantage.
  • Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays)


    • Responsibilities
    Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
    Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

    Requirements:

  • 2-3 years experience in frontline customer support, preferably in the financial or service industry
  • Have the passion and willingness to go above and beyond to solve complex problems while delivering an outstanding customer experience
  • Both adaptable and resilient, able to operate in a quickly changing environment
  • Excellent verbal and written professional English and your respective native language skills
  • Great at multitasking, prioritizing, and managing time effectively.
  • You must have a fast internet connection (5mpbs broadband internet connection at least)
  • Knowledge or interest in blockchain/digital assets/fin-tech industry and being a Binance P2P user will be an added advantage.
  • Ability to work on flexible working hours and shifts (including night shifts, weekends, and Public Holidays)


  • As the frontline of the P2P market, you will handle all inbound inquiries received, and outbound communication is established in the form of chats, emails, and calls
  • Independently provide accurate information to resolve problems/issues that arise
  • Continuously educate one’s self with up-to-date and relevant information to support the customer service operations
  • You will escalate issues to your team leader, managers, and other departments as required
  • Adhere to the Quality Assurance standards set
  • Adhere to and comply with the schedule set by the Team Leader
  • Assist in the preparation of other processes as and when assigned/required by the Team Leader
  • Display good team working attitude and behavior within the team and other departments in the company


    • Tags

    Customer support, client care jobs

    Banking, microfinance, insurance industry jobs

    Entry and Basic-level jobs

    Jobs in Nigeria

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