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Customer service Representative
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AAVA Brands Limited, Basigo, Deutsche Post DHL Group, Maersk Line, Oasis OutsourcingProfession (Transportation, logistics, storage)
Industry (Customer support, client care)
Seniority (Customer support, client care, Transportation, logistics, storage)
© Fuzu Ltd
Transportation + 2 more
Description
Requirements
Certificate or diploma in front office, hospitality, customer service, business or a related field, or equivalent demonstrable experience.
Minimum 1–2 years’ experience in a customer-facing role, reception, front desk, retail, hospitality or a gym/wellness setting.
Experience handling cash and processing payments (including M-Pesa) accurately.
Comfortable using a computer, gym/membership software or a CRM, and messaging apps.
Desirable: prior experience in a gym, fitness or membership-based business; a personal interest in fitness.
Responsibilities
- Front Desk & Reception
- Member Service and Communication
- Sales and Membership support
- administration, Payments and Records
- Coordination and Compliance.
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