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Business Relationship Officer, Payloft
Lagos
• Nigeria
Closed for applications
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Seniority (Financial Services)
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Unified Payment
Financial Services
Description
Requirements:
Bachelor’s degree in Finance, Business Administration, Economics, Computer Science, or a related field.
Experience:
Minimum of 3 years of relevant work experience in fintech, digital payments, e-commerce, or financial services. Post NYSC experience.
Responsibilities
- Support the development and execution of Payloft’s payment solutions within the e-commerce group.
- Oversee day-to-day digital payment operations, including transaction monitoring, reconciliation, and issue resolution.
- Collaborate with product, technology, and compliance teams to design and improve payment workflows.
- Conduct market research to identify opportunities for innovation in e-commerce payments.
- Ensure adherence to financial regulations, risk management policies, and compliance standards.
- Provide insights on customer and merchant feedback to improve Payloft products.
- Prepare reports and dashboards to track KPIs and department performance.
- Assist in onboarding and supporting merchants and partners using Payloft solutions.
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