Mid-level Health care, medical Jobs in Ruiru, Kenya

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Country / Region

Industry (Mid-level)

Seniority (Health care, medical)

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MEDECINS SAN FRONTIERES

Health care + 1 more

CRM, Systems and Data Specialist

Posted: 7 Oct 2026

Apply by: 15 Oct 2026

2 days left to apply

Job details

Contract Type

Description

Education

  • Bachelor's degree in data science, statistics, information systems, computer science, marketing, business administration or a related field.

Experience

  • At least 3-5 years' professional experience in CRM administration, development, data management, analytics, or a related systems role.
  • Demonstrated experience in a digital environment, including digital fundraising, digital marketing, e-commerce or customer/donor relationship management.
  • Hands-on experience with CRM and marketing automation platforms such as Salesforce Marketing Cloud, Microsoft Dynamics 365, HubSpot, Mailchimp, Brevo, Active Campaign or similar.
  • Experience managing CRM integrations with websites, donation/payment platforms, email/marketing automation and other digital systems.
  • Experience building reports and dashboards from CRM and fundraising data.
  • Strong experience in data analysis, segmentation, campaign performance analysis and donor/customer behavior analysis.
  • Experience coordinating system or digital development projects with external suppliers and internal stakeholders, including requirements gathering, testing and delivery.
  • Experience with Power BI, Tableau or equivalent business intelligence tools.
  • Experience with statistical analysis; machine learning or predictive analytics is an asset.
  • Experience with donor lifecycle management, retention, reactivation, upgrade and lifetime value analysis.
  • Experience with API-based integrations, data migration, data cleansing and system implementation.
  • Experience with digital analytics tools such as Google Analytics/GA4 and campaign tracking/attribution.
  • Experience supporting payment and online donation platforms.
  • Experience working across multiple teams, countries or culturally diverse environments.
  • Experience in fundraising or the non-profit/humanitarian sector.


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