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Fuzu Ltd
Workforce Planning & Operations Specialist
Nairobi • Kenya
Closed for applicationsOnly on Fuzu
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Industry (Human resources)
Seniority (Human resources)
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INUA AI
Computers + 1 more
Description
Qualifications
- 15+ years experience in: Human Capital Strategy, Workforce Transformation and BPO / GBS / Tech environments
- Experience scaling teams 100 → 5,000+
- Strong understanding of: AI-driven workforce systems and Global outsourcing models
- Executive presence (Board-level engagement)
Responsibilities
- Strategic Leadership
- Define and execute Group Human Capital Strategy
- Serve as a trusted advisor to the CEO and Board
- Align workforce strategy with business growth and global expansion
- Workforce Scale & Transformation
- Build scalable systems to support 10,000+ workforce growth
- Lead digital workforce hubs (Konza, Webuye, national rollout
- AI-Driven Workforce Systems
- Implement AI-powered HR and workforce platforms
- Integrate with Quantum Synapse AI intelligence systems
- Talent Development
- Establish elite training academies
- Drive certification pathways aligned to: Cybersecurity, AI, Cloud and Data
- Design and implement a standardized global GBS operating model
- Optimize resource allocation and operational efficiency
- Operational Excellence
- Ensure workforce productivity, efficiency, and scalability
- Optimize workforce cost structures for global competitiveness
- Culture & Leadership
- Build a mission-driven, high-performance organization
- Develop future leaders within INUA AI ecosystem
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