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Egis Group
CLOSEDKampala, Uganda
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Ascentech Services Limited
CLOSEDAbuja, Nigeria
Closing: Jul 31, 2024
5 days remainingPublished: Jul 11, 2024 (16 days ago)
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Requirements
• Bachelors Degree, Diploma or equivalent in a business related field. Additional education in hospitality management is a plus.
• Proven experience as a receptionist or in a similar role within the hotel industry.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Friendly and professional demeanor with a customer-oriented approach.
• Ability to work flexible hours, including weekends and holidays.
Requirements
• Bachelors Degree, Diploma or equivalent in a business related field. Additional education in hospitality management is a plus.
• Proven experience as a receptionist or in a similar role within the hotel industry.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Friendly and professional demeanor with a customer-oriented approach.
• Ability to work flexible hours, including weekends and holidays.
• Greet and welcome guests as they arrive at the hotel.
• Check-in and check-out guests efficiently while maintaining a high level of customer service.
• Answer and direct phone calls, handle inquiries, and provide information about the hotel, available services, and local attractions.
• Manage reservations, including cancellations and modifications.
• Process payments and maintain accurate records of transactions.
• Coordinate with housekeeping and maintenance to ensure rooms are ready for guests.
• Address and resolve guest complaints and issues promptly and professionally.
• Maintain a clean and organized front desk area
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.