Qualifications

• Bachelor’s Degree or equivalent experience/qualification
  

Experience Level

• More than 4 years
  

• Develop and administer sales sub function plans and processes to deliver business growth, profitability and enhance customer retention for a defined area/ territory in line with business strategy, financial objectives, Group guidelines and policies
  
• Develop and formulate sales plans covering sales forecasts, revenues, costs and budgets for a defined area/ territory
  
• Prioritize and coordinate for development and implementation of sales, marketing, customer retention, advertising, pricing and distribution plans for the territory/area
  
• Analyze extensively and achieve customer retention, business growth and profitability for the area/ territory
  
• Deliver critical pricing policies, monitor profitability against targets and manage price re-negotiation
  
• Analyze extensively sales, revenues and costs against forecasts to identify problem areas
  

Stakeholders:

• Connect with and influence other specialist departments and 3rd parties e.g. external service providers
  
• May convince others to accept new concepts, practices, and approaches
  
• Build strong, trusting cross-functional relationships with DHL managers
  
• Understand customer and key stakeholders interests and concerns and advise direct reports, customers and key stakeholders
  
• Provide technical guidance to line managers and employees
  

Management Responsibility

• Individual contributor who may manage two or fewer employees
  
• May direct the work of other lower level professionals or manage processes and programs
  
• Coach and review the work of lower level professionals