Senior-level Jobs in Africa

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SAFARICOM

Finance & FinTech

M-Pesa Africa: Executive Head of Product – Digital

Job details

Contract Type

Description

Responsibilities

  • Champion App Product Strategy & Execution:
  • Own the vision for the consumer fintech app across 7 Markets
  • Leading 80+ people across Engineering, UX and Product to achieve product delivery
  • Drive the roadmap, incorporate industry and customer research to create a transformative product
  • Be a customer advocate, drive superior customer experience via UI/UX, define customer journeys based on customer need, define acceptance criteria for every customer journey
  • Master product backlog: prioritize for business impact and superior customer experience
  • Rally product creation colleagues to drive timely results – developers, business analysts, architects, delivery managers, operations support, etc.
  • Spearhead Partnerships to Drive Innovation:
  • Define partnership strategy for the app including loyalty and rewards to drive engagement
  • Drive business development with relevant 3rd parties, negotiate key commercial and product terms and support legal on contracting across 7 markets
  • Build "trusted advisor" relationship with business leaders across M-Pesa markets:
  • Co-develop launch and go to market plans with local product managers to drive uptake and engagement
  • Offer strategic support on the digital strategy and business case Strong knowledge of mobile money, fintech and financial services
  • Drive commercial rationalisation of the service roadmaps balancing requirements from multiple markets

Qualifications

Core competencies, knowledge and experience:


  • Strong knowledge of mobile money, fintech and financial services
  • Experience with emerging market consumers, and multicultural sensitivity
  • Keen understanding of digital product lifecycle & software/mobile development
  • Experience with Agile/Lean management
  • Analytical bent of mind, structured thinker with strong business acumen
  • Results-driven self-starter
  • Solid influencing and negotiation skills

Education & Experience:

  • >8 years of professional experience with at least 5 years of digital product management at a fintech, bank or other relevant digital business
  • Bachelor’s degree required, a Master’s degree in a related field preferred
  • Certification in Scaled Agile Framework
  • Contagious passion for, and commitment to driving mobile money growth and innovation


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