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Program Officer Scholar Support

Salary rangeConfidential | Contract type: Fixed term

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Job Summary

Reporting to Director, Mastercard Foundation Scholars Program at USIU-Africa, the office holder will support the Program Director in all matters related to Scholar support and welfare.
Key Personal Attributes and Competencies
  • A service orientation with an eye to use experience.
  • Team player with excellent interpersonal and communication skills;
  • Ability to make quick and smart judgments in recommending alternative solutions for various scenarios as they occur;
  • Strong adherence to ethical practice and data privacy;
  • Strong intercultural and interpersonal skills;
  • Good understanding of needs of the Scholars from marginalized communities/backgrounds;
  • Goal oriented, with ability to work under pressure, independently and with limited supervision.
Minimum Educational Qualifications
  • Undergraduate Degree in communications, business, social sciences or other related fields from an accredited university.
  • At least 3 years working with young people in various support/development areas.
Skills and Competencies
  • Professional experience (or relevant experience gained during undergraduate studies) working with people from a wide range of cultures and backgrounds;
  • Passion for creating opportunities and supporting development of high-potential African youth;
  • Outstanding written and verbal communication skills;
  • Experience in database management/CRM platforms.


  • Organize the Scholars’ pre-orientation workshop;
  • Develop an all rounded follow up program for the Scholars with existing student support services, entrepreneurship training and other opportunities such as Transformative Leadership Training;
  • Work with other Program staff to ensure overall success of the Scholars;
  • Building strong relationships with the Scholars to support their academic, psychosocial and professional development;
  • Assist the Program Director with program data collection for monitoring, evaluation and learning;
  • Update Scholar data and information in the Management Information System;
  • Contribute to a range of administrative and programmatic activities as needed;
  • Performance of any other duties as may be assigned.

Job Requirements

Required education: Bachelor's degree
Required relevant work experience: 3 years
Required languages: English (Spoken: fluent | Written: fluent)
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