Academic:

• Bachelor’s or master’s in Human-Computer Interaction, Design, or related discipline.
  

Professional:

• 8+ years of design experience with strong UI/UX and user research focus.
  
• Leadership experience in managing design teams.
  
• Strong portfolio and expertise in tools such as Figma, Adobe Suite, or Sketch.
  

Industry:

Experience in fintech or digital platforms is highly desirable.

1. Financial (10%)

Ensure design processes are cost-effective and contribute to reducing inefficiencies in product development. Minimize outsourced work by building internal capability.

2. Internal Business Processes (75%)

• Design Strategy (20%)
  

Define and maintain a scalable design framework rooted in user research. Lead UI/UX strategy to support evolving digital financial products.

• Team Development (20%)
  

Coach and mentor the design team, implement performance reviews, and foster a collaborative team environment focused on excellence and innovation.

• Execution & Delivery (20%)
  

Lead design from concept to execution. Oversee research and testing. Ensure all deliverables meet timelines, accessibility standards, and product goals.

• Cross-Team Collaboration (15%)
  

Integrate design into product roadmaps. Translate business objectives into actionable design initiatives. Maintain alignment between teams.

3. Customer (5%)

Translate user feedback and market insights into design decisions. Promote human-centered design that delivers seamless, engaging experiences for all LOOP users.

4. Learning and Growth (10%)

Support design career paths, establish a feedback culture, and ensure team members meet professional development goals. Promote awareness of design trends and tools.