Published
Profession
Industry
Seniority
Customer support, client care jobs in Ibadan, Nigeria
0
jobs
LifeBank
CLOSEDCustomer Success Representative - Ibadan
Ibadan, Nigeria
Get personalised job alerts directly to your inbox!
Deep Blue Energy Services Limited (DBESL)
CLOSEDCustomer Relation Consultant
Ibadan, Nigeria
Closing: Sep 15, 2023
This position has expiredPublished: Sep 11, 2023 (24 days ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
Sign up to view job details.
Requirements
- Interested candidates should possess a B.Sc Degree / HND
- 1-2 years Key account and Customer Experience management experience
- 1-2 years experience in direct sales in the Pharma and healthcare industry
- Experience in the medical or Pharma industry is a plus.
Skills and Abilities:
- Good organizational skills and results driven
- Highly Self motivated
- Highly analytical with a drive for numbers
- High level of professionalism
- Result-oriented team player with exceptional motivation and interpersonal skills.
- Relationship management skills and openness to feedback
- Excellent selling, communication and negotiation skills.
- Good written and verbal communication skills
- High proficiency in MS Office Suite
- Must be able to prepare management reports and correspondence
- Good initiative, time and stress management skills
Personal Attributes:
- Have a deep desire to work in the startup industry
- Sociable and friendly
- Confident and pleasant
- Loves a challenge
Work Environment:
- field visits to Clients sites
- Will be required to write proposals and reports
- Will be required to work overtime, on weekends and travel if necessary
Reporting Structure:
- Will report to the Customer Success Manager.
How to Apply
Interested and qualified candidates should send their updated CV and Cover Letter using the Job Title as the subject of the mail.
Responsibilities
Requirements
- Interested candidates should possess a B.Sc Degree / HND
- 1-2 years Key account and Customer Experience management experience
- 1-2 years experience in direct sales in the Pharma and healthcare industry
- Experience in the medical or Pharma industry is a plus.
Skills and Abilities:
- Good organizational skills and results driven
- Highly Self motivated
- Highly analytical with a drive for numbers
- High level of professionalism
- Result-oriented team player with exceptional motivation and interpersonal skills.
- Relationship management skills and openness to feedback
- Excellent selling, communication and negotiation skills.
- Good written and verbal communication skills
- High proficiency in MS Office Suite
- Must be able to prepare management reports and correspondence
- Good initiative, time and stress management skills
Personal Attributes:
- Have a deep desire to work in the startup industry
- Sociable and friendly
- Confident and pleasant
- Loves a challenge
Work Environment:
- field visits to Clients sites
- Will be required to write proposals and reports
- Will be required to work overtime, on weekends and travel if necessary
Reporting Structure:
- Will report to the Customer Success Manager.
How to Apply
Interested and qualified candidates should send their updated CV and Cover Letter using the Job Title as the subject of the mail.
- Work with the marketing a to prepare and deliver suitable sales pitches, proposals and presentations to Active LifeBank customers
- Ensure Retention of all assigned Active customers
- Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned Active Customers
- Prepare and follow up on territorial sales forecasts on a weekly and monthly basis for Active customers.
- Establish, develop and maintain positive business and Active customer relationships
- Reporting, tracking and Resolution of Active Customers issues
- Provide daily call reports as well as weekly and monthly report of sales efforts to Active customers in marked sales territory
- Regularly follow up with active hospitals to ensure theysign up and are using the app to placing orders
- Resolve Active customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
- Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
- Stay informed about the activities of health services in assigned particular area.
- Expert level knowledge of department processes and product to serve as the first line of support in resolving internal and external Active and key customer issues.
- Perform other duties as assigned
- Ensure all assigned KPIs are achieved.
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.