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Bible Society of Nigeria

Guest Service Agent

Ibadan, Nigeria

Bible Society of Nigeria

Guest House Maintenance Officer

Ibadan, Nigeria

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Bible Society of Nigeria

Guest Room Attendant

Ibadan, Nigeria

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Ibadan

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Bible Society of Nigeria

© Fuzu Ltd 2022

Closing: Jul 8, 2022

2 days remaining

Published: Jun 29, 2022 (7 days ago)

Job Requirements

Education:

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Work experience:

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Language skills:

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Job Summary

Contract Type:

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Education

  • Minimum of OND, other relevant professional certificate will be an added advantage.

Experience:

  • Minimum of 2 years cognate experience.

Personnel Specification:

  • Must have strong social competences and must be amiable,
  • Must have an excellent interpersonal relation and listening skill,
  • Must have an excellent knowledge of BGHRDC’s values, policies standards
  • Must possess an excellent presentation and persuasive skills.
  • Must be assertive.


Responsibilities

Education

  • Minimum of OND, other relevant professional certificate will be an added advantage.

Experience:

  • Minimum of 2 years cognate experience.

Personnel Specification:

  • Must have strong social competences and must be amiable,
  • Must have an excellent interpersonal relation and listening skill,
  • Must have an excellent knowledge of BGHRDC’s values, policies standards
  • Must possess an excellent presentation and persuasive skills.
  • Must be assertive.


Responsibilities

  • Manage all customers enquiries and needs efficiently, monitor and resolve all complaints and provide all required information such as room rate and directions and assist all in registration process
  • Determine and ensure compliance to all key control policies by the guests.
  • Coordinate and assist Housekeepers and Food & Beverages unit in all services to guests and maintain knowledge on all emergency procedures and manage room availability efficiently
  • Evaluate everyday status of the guest house and coordinate with the various units such as Maintenance, Security, Laundry, and Food & Beverages to ensure optimal level of guest satisfaction
  • Work with the Maintenance Unit to ensure the rooms and other facilities of the guest house perform optimally and all noticed faults are promptly resolved within the time limit.
  • Ensure the hygienic condition of the guests’ rooms and promptly report of out of order rooms for quick action.
  • Promptly address and report any noticed breach of the guest house values, standards and policies by any guest.
  • Liaise with the Porter to always ensure proper check-in and check-out of guest.


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