Qualifications

• Recently completed a degree in Computer Science, Information Technology, Engineering, Design, or a related field
  
• Basic understanding of IT systems, databases, and networking concepts
  
• Familiarity with Microsoft Office tools and basic data analysis
  
• Exposure to UI/UX tools (e.g., Figma, Adobe XD) is an added advantage
  
• Strong analytical, problem-solving, and organizational skills
  
• Good communication skills and ability to work in a team environment
  
• Willingness to learn and adapt in a fast-paced environment
  

IT Systems Support

• Assist in monitoring and maintaining internal IT systems and applications
  
• Support troubleshooting of hardware, software, and network-related issues
  
• Help document system processes, configurations, and technical procedures
  
• Assist in managing user accounts and system access where required
  

UI/UX & User Experience Support

• Support the design and improvement of user interfaces for internal systems and digital tools
  
• Assist in creating simple wireframes, mockups, and user flow diagrams
  
• Help gather feedback from users to identify usability issues and improvement areas
  
• Contribute ideas to improve user experience and system accessibility
  

Data & Technology Analysis

• Support analysis of system performance and operational data
  
• Assist in identifying areas for process improvement and system optimization
  
• Help prepare reports and dashboards on system usage and performance
  

Technical Operations

• Support maintenance of databases, cloud systems, and internal platforms
  
• Assist with system testing and deployment of updates or new features
  
• Help monitor system stability, performance, and security alerts
  

Project Support

• Assist the IT team in implementing ongoing technology and UX improvement projects
  
• Help track project tasks, timelines, and deliverables
  
• Provide support during system upgrades, integrations, and new implementations
  

Collaboration

• Work closely with different departments to understand their technology and usability needs
  
• Support the IT team in resolving technical and UX-related issues
  
• Participate in team meetings and contribute ideas for process improvements