Owning regional sales performance week to week and month to month — setting strategic priorities, reviewing FSM scorecards, identifying systemic risks early, and ensuring there are no end-of-month surprises through proactive escalation to the Head of Sales.

Leading from the field — spending structured time in strategic clusters to coach FSMs on leadership (not just metrics), conducting execution audits, and managing escalated people issues including disciplinary and performance matters.

Building the talent pipeline — making hiring, promotion, and succession decisions for the FSM layer, developing leadership bench strength, and managing underperformance decisively through PIP or exit where needed.

Demonstrable experience in field sales leadership, including proven time managing managers across large, geographically dispersed teams — ideally in fintech, FMCG, telecoms, or consumer finance.

A track record of delivering in high-volume, high-accountability environments, with the analytical capability to read scorecards, interpret trends, and make data-driven calls on resource deployment and territory strategy.

Demonstrable experience setting the cultural tone — building environments where high performers thrive, underperformance is addressed without flinching, and M-KOPA's values of Progress, Excellence, and Humility are non-negotiable.