University Degree (at least Second Class Upper) in Computer Science / Computer Engineering, or other related fields with 3 - 5 years experience.
M.Sc in Computer Science or related field will be an added advantage
3 - 5 years working experience in Digital Technology and Networking
Work experience in IT service management, Networking, Cisco Switch Management, LAN and WLAN Management, Virtualization Management
Experience in an FMCG environment is an added advantage 
Knowledge on Cisco Networking (CCNA will be an added advantage)
Knowledge on Microsoft SCCM
Knowledge of IT service Management (ITILv4 would be an added advantage)
Advanced presentation and communication skills
Excellent hands-on systems administration (client and server) and virtualization skills
Computer network configuration and troubleshooting skills
Database Management (Microsoft SQL would be an advantage)
Office 365 (Power BI, PowerApps and Power Automate will be added advantage)

Job Requirements

University Degree (at least Second Class Upper) in Computer Science / Computer Engineering, or other related fields with 3 - 5 years experience.
M.Sc in Computer Science or related field will be an added advantage
3 - 5 years working experience in Digital Technology and Networking
Work experience in IT service management, Networking, Cisco Switch Management, LAN and WLAN Management, Virtualization Management
Experience in an FMCG environment is an added advantage 
Knowledge on Cisco Networking (CCNA will be an added advantage)
Knowledge on Microsoft SCCM
Knowledge of IT service Management (ITILv4 would be an added advantage)
Advanced presentation and communication skills
Excellent hands-on systems administration (client and server) and virtualization skills
Computer network configuration and troubleshooting skills
Database Management (Microsoft SQL would be an advantage)
Office 365 (Power BI, PowerApps and Power Automate will be added advantage)

Maintaining high level of customer satisfaction when attending to users request
Asset Management
System maintenance and backup administration
Information security management
Telecommunications Support
Oversee compliance efforts (antivirus and patches) for servers and workstations in the location
IT Continuity Support
Provide hands-on support on technical IT issues for production network when required
Carry out image backup of critical production servers.
Provide ad-hoc IT support to ensure continuous brewery operations
Ensuring Mean Time to Resolve (MTTR) for all incidents is reduced to minimum
Provide IT Support to the connected brewery roadmap

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