Collection Officer

Requirements

• B.Sc, HND or an ND holder in Accounting, Business Management or a similar field.
  
• Previous experience working as a Collections Officer.
  
• Excellent negotiating skills.
  
• Good written and verbal communication skills.
  
• Familiarity with state debt collection laws.
  
• Knowledge of payment plans and accounting procedures.
  
• Knowledge of office and accounting software.
  
• Patience and resilience.
  

Requirements

• B.Sc, HND or an ND holder in Accounting, Business Management or a similar field.
  
• Previous experience working as a Collections Officer.
  
• Excellent negotiating skills.
  
• Good written and verbal communication skills.
  
• Familiarity with state debt collection laws.
  
• Knowledge of payment plans and accounting procedures.
  
• Knowledge of office and accounting software.
  
• Patience and resilience.
  

Job Summary

• We are looking for a collections officer to assist with the collection of outstanding overdrafts.
  
• The collections officer will contact clients and inform them of their overdrafts, negotiate payment plans, and ensure payments are made as soon as possible.
  
• To ensure success as a collections officer, you should have excellent communication, negotiation, and mathematical skills, as well as attention to detail.
  
• A skilled Collections Officer should be able to reduce company losses by encouraging customers to pay their overdue bills.
  

Responsibilities

• Reviewing the company debtor list.
  
• Contacting customers and informing them of their overdue bills.
  
• Advising customers on their payment options and suggesting methods of payments.
  
• Negotiating suitable payment plans.
  
• Maintaining customer payment records.
  
• Preparing customer financial statements for banks and the state credit department.
  
• Writing final notice warnings to customers when payments are not being made.
  
• Instituting legal action when customers fail to pay their debt.
  
• Responding to customer queries.
  
• Contacting lawyers and insurance agencies to facilitate payments.