More than 100,000 people have found their dream job through Fuzu.

CLOSED FOR APPLICATIONS

Customer Service Executive

Closing: Apr 3, 2024

This position has expired

Published: Mar 23, 2024 (2 months ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Sign up to view job details.

  • Interested candidates should possess a Bachelor's Degree in relevant fields with 2 - 4 years work experience.
Responsibilities
  • Interested candidates should possess a Bachelor's Degree in relevant fields with 2 - 4 years work experience.
  • Receives customer's complaints and questions
  • Give clients information about production and services
  • Take client's orders, process production, material specification and give a delivery report
  • Raise requests for materials needed as approved with clients from vendors
  • Work with the Operations team, Design team, and installers to see completion of projects
  • Keep records of customers data, interactions, transactions, comments and complaints
  • Provide feedback and progress reports to clients on project processes
  • Ensure projects are completed, schedule walk through with clients and endorse completion forms
  • Ensure customer satisfaction and provide professional customer support.

Applications submitted via Fuzu have 32% higher chance of getting shortlisted.

Don’t miss your chance to work at Matrix Design & Works Limited. Enter your email to start your application now