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Lab Customer Service Representative

Closing: Apr 22, 2024

10 days remaining

Published: Mar 26, 2024 (18 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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Education, Qualifications & Experience
  • B.Sc / HND in Biological Sciences
  • Previous Experience 2 – 4 years post-graduation experience

Knowledge, Skills, and Abilities:

  • Excellent communication and interpersonal skills.
  • Excellent organizational skills to manage multiple tasks promptly.
  • Proficient use of clinical laboratory information systems.


Responsibilities
Education, Qualifications & Experience
  • B.Sc / HND in Biological Sciences
  • Previous Experience 2 – 4 years post-graduation experience

Knowledge, Skills, and Abilities:

  • Excellent communication and interpersonal skills.
  • Excellent organizational skills to manage multiple tasks promptly.
  • Proficient use of clinical laboratory information systems.


Administrative Duties

  • Act as the front-line customer service support for incoming calls from customers, clients, and doctors/centers for lab results.
  • Coordinate courier services and Maintain professional and courteous behavior to ensure customer satisfaction.
  • Provide other registration/clerical, and billing support as required.
  • Ensure proper housekeeping.
  • Perform all duties and responsibilities with understanding and respect for the patient’s rights
  • Perform other related duties as required.

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