Strategic Leadership

• Design and execute the Bank’s enterprise-wide Transactional Banking strategy, ensuring strong alignment with overall corporate objectives, growth priorities and customer value propositions.
  

• Champion innovation and digital transformation across payments, cash management, and distribution channels to enhance scalability, efficiency, and market competitiveness.
  

• Position Equity Bank as a market leader in payments and transaction banking, leveraging technology, partnerships and customer insights to deliver differentiated solutions.
  

Enterprise Segment Enablement

• Design and deliver scalable transactional solutions that unlock growth across key customer segments, including:
  

  • Retail transaction growth and digital payments adoption
    

  • SME merchant acquiring, collections and working capital solutions
    

  • Corporate and institutional cash management platforms
    

  • Public sector collections, disbursements and treasury flows
    

• Partner with Segment Heads and Relationship Teams to strengthen client relationships through transaction-led value propositions and integrated banking solutions.
  

  
  

  
  

Payments & Cash Management

• Lead the development, commercialization, and scaling of best-in-class transaction banking solutions, including:
  

  • Corporate cash management platforms
    

  • Bulk payments and digital collections infrastructure
    

  • Liquidity and treasury management services
    

• Oversee seamless integration with national and international payment schemes, ensuring interoperability, security, and operational excellence.
  

Channels Leadership (ATM & Agency Banking)

• Provide strategic oversight of the ATM network, driving optimal coverage, uptime reliability and performance efficiency.
  

• Scale and strengthen Agency Banking, enhancing agent network growth, liquidity management and compliance governance.
  

• Optimize the Bank’s channel mix to improve accessibility, customer experience and cost-to-serve across the distribution ecosystem.
  

Merchant Acquiring & Digital Acceptance

• Lead the Bank’s merchant acquiring strategy, accelerating merchant onboarding and point-of-sale (POS) deployment across key sectors.
  

• Grow merchant revenue and transaction volumes through innovative payment acceptance solutions.
  

• Strengthen strategic partnerships with card schemes, fintech partners and payment technology providers.
  

• Expand e-commerce and digital acceptance capabilities, enabling businesses to thrive in the digital economy.
  

Financial Stewardship & Risk Management

• Own and drive the Transactional Banking P&L, delivering sustainable growth in fee and commission income.
  

• Strengthen revenue generation through transaction-led banking, deepening wallet share across all customer segments.
  

• Ensure full regulatory compliance and robust governance, aligning operations with applicable banking and payment regulations.
  

• Enhance fraud prevention, operational risk management, and internal controls, safeguarding the integrity and resilience of the Bank’s transactional platforms.