Critical Knowledge

• Bachelor’s degree in Horticulture, Agriculture, Crop Protection, Plant Science, Environmental Health, or a closely related field.
  
• Strong understanding of the role and value of technical information in a commercial environment.
  
• In‑depth knowledge of Ornamentals and Professional Pest Management (PPM)/Public Health products, markets, and production systems.
  
• Thorough understanding of product development, including experimental design, trial execution, and statistical analysis.
  
• Established network of industry contacts across Ornamentals and public health sectors.
  

Critical experience

• Minimum 5 years of relevant experience in the agricultural, horticultural, professional pest management, or public health sectors within commercial, technical, product development, or field support roles.
  
• Demonstrated experience working with key industry influencers, researchers, and technical partners.
  
• Proven track record in advising on crop or public health solutions and supporting product use in the field.
  
• Hands‑on experience in designing, implementing, and managing field trials and trial protocols.
  
• Demonstrable success in managing product portfolios and delivering successful product launches.
  

• Support the SPS Business Manager – Sub-Saharan Africa in developing and executing the 5‑year strategy and annual business and campaign plans.
  
• Design, implement, and manage technical support trials aligned with crop and public health solutions strategies, ensuring budget alignment with the SPS Business Manager.
  
• Evaluate and position new and existing products through robust technical assessments, including competitive benchmarking and market‑trend analysis.
  
• Deliver impactful technical training and engagement activities for customers, influencers, and partners through field days, demonstration sites, workshops, and industry events.
  
• Collaborate closely with the Territory Product Biologist, Regulatory Manager, and regulatory teams across key countries to ensure alignment of development activities and registration priorities.
  
• Build and maintain a strong network of industry experts, researchers, and internal stakeholders to accelerate innovation, share insights, and identify new opportunities.
  
• Lead the development of technical content, including brochures, presentations, technical bulletins, and media articles, to support product use and sales.
  
• Collect, analyze, and communicate in‑market intelligence to inform strategic planning, identify opportunities and threats, and support promotional and defensive strategies.
  
• Manage the technical support budget effectively and ensure efficient use of resources.
  

Critical success factors & key challenges

• Designing and executing a robust technical support strategy that enables successful implementation of the SPS portfolio.
  
• Delivering high‑quality technical support for current products and future launches.
  
• Building strong, trust‑based relationships with key stakeholders across diverse markets.
  
• Providing high‑impact technical training that enhances customer capability and product adoption.
  
• Strengthening Syngenta’s technical reputation in Ornamentals and Professional Pest Management across East Africa.