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Head, Credit Card Business
Lagos
• Nigeria
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Access Bank, First Bank of Nigeria Limited, Kuda Bank, Polaris Bank, Rand Merchant BankProfession (Banking, microfinance, insurance)
Industry
Seniority (Banking, microfinance, insurance)
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Banking + 2 more
Description
Qualifications and Experience
Bachelor’s degree in human resources, Industrial Psychology, Business Administration, or a related discipline.
Postgraduate qualification in Reward, Human Resources, or a related field is an advantage.
Minimum of 6-8 years’ experience in reward, remuneration, or broader Human Capital roles, preferably within financial services or a complex corporate environment.
Demonstrated experience across end-to-end reward practices, including remuneration, incentives, benefits, and role grading.
Proven experience partnering with business stakeholders and senior leaders.
Responsibilities
Reward & Remuneration
Partner with business units to support the design, implementation, and ongoing management of remuneration and reward frameworks aligned with organisational strategy and business priorities.
Conduct salary benchmarking and participate in internal and external remuneration surveys to support market competitiveness and internal equity.
Support annual reward processes, including salary review cycles, incentive schemes, and bonus allocations.
Role Grading & Job Architecture
Facilitate and manage role evaluation and grading processes, ensuring consistency, fairness, and adherence to approved methodologies.
Apply role grading outcomes to remuneration decisions in line with policy, governance, and budgetary requirements.
Maintain accurate and up-to-date role, grading, and job architecture data across the organisation.
Employee Benefits
Monitor market trends and conduct benchmarking to inform recommendations on employee benefit offerings.
Support the implementation, administration, and ongoing management of employee benefit programmes.
Respond to benefit-related queries and provide clear, accurate guidance to employees and managers.
Governance, Compliance & Risk
Ensure reward and benefits practices comply with relevant legislation, internal policies, and governance frameworks.
Maintain current knowledge of regulatory requirements, industry best practices, and internal standards.
Support audits, reviews, and risk management activities related to reward and remuneration.
Stakeholder Engagement & Advisory
Act as a trusted advisor to Human Capital Business Partners and line managers on reward related matters.
Provide guidance on reward policies, processes, budgets, and employee queries.
Prepare high quality reports, presentations, and documentation for remuneration committees and senior stakeholders.
Process Improvement & Data
Analyse reward data and trends to identify insights, risks, and opportunities for improvement.
Drive continuous improvement through process optimisation, standardisation, and automation where possible.
Deliver accurate, timely, and insightful reporting in line with service standards and business requirements.
HC Cross Pillar Support
Contribute to the delivery of broader Human Capital initiatives across the employee lifecycle, including performance management, talent management, organisational effectiveness, learning and development, and HC operations.
Support cross functional HC projects and change initiatives in alignment with Group and in country priorities.
Collaborate with HC Business Partners and Centres of Expertise to ensure alignment and integration of reward practices with other HC frameworks.
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