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Technical Program Manager, Enterprise Applications

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Job details

Contract Type

Description

Minimum Requirements:

  • 3-6 years demonstrable related work experience managing technical projects, system enhancements, and/or data/system integrations.
  • Experience with program/project management tools (e.g., Jira, Monday.com, Trello, Microsoft Planner).
  • Strong ability to enforce Agile methodologies through a Scrum Master role.
  • Experience working with highly technical resources, including developers, architects, and data engineers.
  • Working familiarity with system integration concepts and enterprise application platforms.
  • Ability to build and maintain high-quality technical documentation.
  • Ability to lead, manage, and be flexible to change course through ambiguity.
  • Strong track record of effectively communicating advanced technical concepts to partners and team members with varying levels of technical expertise.
  • Self-starter and a critical thinker who can work independently and drive projects forward.
  • The ability to learn global humanitarian aid programming (e.g., supply chain, grant proposals, program design, procurement) quickly. Prior global NGO experience preferred


Position Reports to: Associate Director, Business Systems

Job Requirements:

  • Excellent project management skills, with a demonstrated track record of applying program management principles, practices, and techniques to technical projects with strong results orientation.
  • Experience managing system enhancement and data integration projects
  • Facilitate agile scrum duties including sprint planning, daily stand-ups, backlog grooming, and retrospectives.
  • Experience using project management software tools, such as Jira, Monday.com, and MS Azure DevOps, to effectively lead, manage, monitor, and control project activities.
  • Lead cross-functional, multi-disciplinary teams across all phases of the software development lifecycle, including requirements gathering, design, build, testing, and deployment.
  • Working knowledge of system architecture and data flows sufficient to translate business requirements into technical specifications and communicate effectively with engineers and architects.
  • Ability to develop positive partnerships with both the technology and business user communities. Self-motivated and a problem solver who can assess and develop strategies for achieving the needs of the user community.
  • Excellent verbal and written communication skills—ability to speak to technical-level staff and develop written reporting and presentational content with level-appropriate messaging up to and including the senior executive level.
  • Independent and resourceful—able to identify unique solutions to address complex technical challenges with limited guidance.
  • Excellent skills in productivity and diagramming software (Microsoft PowerPoint, Excel, Visio, and other tools) and experience crafting high-quality technical work products.
  • Document and analyze technical and organizational needs across multiple departments and translate them into program actions and requirements.
  • Manage cross-system dependencies, integration risks, and mitigation plans across concurrent enhancement and integration workstreams.
  • Support vendor and third-party integration partners, ensuring delivery meets IRC's data quality, security, and compliance standards.
  • Continuously build and maintain clarity in program work plans, roadmaps, status, risks, and mitigation plans.


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