Influx. Inc
Customer Service Agent - CSA
Nairobi
• Kenya
Closed for applications
Taita Hills Safari Resort & Spa
Receptionists
Nairobi
• Kenya
Closed for applications
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M-KOPA
Customer Insights Data Analyst
Nairobi
• Kenya
Closed for applications
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Accor, Influx. Inc, LUMO Community Wildlife Conservancy, Oasis Outsourcing, Taita Hills Safari Resort & SpaProfession (Entry and Basic-level)
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Industry (Customer support, client care, Entry and Basic-level)
Agriculture, fishing, forestry,Banking, microfinance, insurance,Beauty, cosmetics,Communications, media, radio, tv,Computers, software development and services,Finance & FinTech,Health care, medical,Human resources, talent development, recruiting,Manufacturing,Non-profit, social work,Outsourcing, leasing,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
Seniority (Customer support, client care)
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Influx. Inc
Computers + 1 more
Description
We’re looking for detail-oriented and thoughtful people to join our team. You’ll be tasked with answering customer questions through calls and need to be able to think on your own, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Requirements:
- Excellent written and verbal in English (for English speaking agents) and/or Spanish (if you're applying for Spanish Bilingual).
- Strong problem-solving skills.
- Sense of humour.
Responsibilities
- Diagnose and solve problems.
- Communicate effectively via chats, calls and video calls with our customers.
- Coordinate effectively with peers and your manager.
- Contribute to a high-performance and friendly workplace culture
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