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Customer support, client care Jobs for Mid-level in Africa

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Country / Region

KenyaNigeriaUganda

Seniority (Customer support, client care)

Entry and Basic-level,Mid-level,Senior-level,

© Fuzu Ltd

Kenya/Nairobi/Customer support, client care
Unique Brilliant Tours and Safari

Restaurant + 2 more

Ticketing Specialist

Closed for applicationsOnly on Fuzu
Nairobi • Kenya
Job details

Contract Type

Description
We are looking for a detail-oriented Ticketing Specialist to support the company's travel operations. The role involves managing airline reservations, ticket issuance, changes, and refunds while ensuring accurate and efficient ticketing services.



  • Handle flight inquiries, reservations, ticket issuance, changes, revalidation, and refunds.
  • Operate international ticketing systems accurately and efficiently.
  • Ensure all ticketing transactions are completed in a timely manner.
  • Coordinate with the company's travel department to support travel arrangements.
  • Maintain accurate booking records and provide professional customer service.


    Requirements

  • Proficient in IATA systems, with experience using Amadeus and Galileo GDS platforms.
  • Familiar with airline ticketing procedures and workflows.
  • Strong attention to detail and a high level of accuracy.
  • Responsible, organized, and able to work independently.
  • Willing to follow company work arrangements.


    • Tags
    Customer support, client careRestaurant, hospitality, travelMid-levelKenya

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