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Seniority (Customer support, client care)
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Safari Park Hotel
Restaurant + 2 more
Description
The position is challenging and calls for a dynamic, confident, aggressive and forward-thinking individual with the following attributes;
- Aged 30 – 40 years.
- Holder of a diploma in housekeeping & laundry or a degree in Hotel Management from
- Kenya Utalii College or any other internationally recognised hotel training institution.
- At least five years experience in a similar position, preferably from a five-star establishment.
- In-depth knowledge of housekeeping services, including a solid understanding of effective cleaning methods, equipments, and chemical use.
- Demonstrable knowledge in drawing up duty rosters and schedules, along with extensive experience in staff supervision.
- Excellent and communication and time management skills.
Responsibilities
- Supervise the cleaning of guest rooms, public areas and back of house areas in assigned sections.
- Monitor labour costs and productivity output according to occupancy levels.
- Inspect guest rooms and other public areas to ensure that they are maintained according to set standards.
- Ensure availability of supplies, cleaning materials and equipments in the department.
- Train, instruct, guide and mentor attendants and other staff on proper operational and cleaning procedures.
- Ensuring appropriate chemical safety and occupational health and safety standards are practiced are maintained.
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