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KONE Corporation
Engineering + 1 more
Description
Requirements
- A bachelor’s degree in engineering or higher will be advantageous; however, other suitable and relevant qualifications will be considered.
- 3 - 5 years’ technical experience in the elevator/escalator industry preferred.
- 3 - 5 years’ technical experience in the construction, building material, or related industry.
- Highly motivated, goal-oriented, diligent, organized self-starter with an orientation towards a high level of customer service.
- Passion for sales, with a proven track record and a strong customer focus.
- Excellent English communication, presentation, and negotiation skills; additional proficiency in Chinese will be considered an advantage.
Responsibilities
- Drive Sales Excellence: Proactively generate leads, opportunities, orders, and contracts to meet sales budgets and pricing targets while ensuring optimal market pricing for KONE solutions.
- Build Client Relationships: Develop and nurture relationships with architects, developers, consultants, and other influencers, promoting KONE’s full product portfolio to meet client needs and create lifecycle value.
- Solution Selling: Engage early in project phases to drive solution-based selling, demonstrating the value of KONE’s innovative and digital offerings to stakeholders.
- Market Growth: Strengthen KONE’s position in your assigned market or customer base, identifying trends and opportunities to enhance market share and profitability.
- Cross-Selling Collaboration: Create and share leads across the KONE sales team to maximize cross-selling opportunities and ensure a cohesive sales strategy.
- Customer Satisfaction: Maintain high levels of client satisfaction, resolving complaints in collaboration with the KONE team and ensuring seamless project execution.
- Data Management: Accurately document customer and contact information in the CRM system, ensuring data integrity and actionable insights.
- Project Accountability: Oversee projects from lead generation to order booking, ensuring site readiness, contract alignment, and smooth sales-to-operations handovers.
- Business Development: Support initiatives such as customer visits to improve KONE’s customer-centricity, competitive position, and profitability.
- Team Collaboration: Work closely with Country Operations and Global New Equipment Business (NEB) teams to drive profitable growth.
- Back-Office Support: Provide back-office support to field operations by assisting in tender preparation and ensuring all required documentation is completed accurately and on time.
- Sales Support Coordination: Support sales teams during the tendering process by compiling, reviewing, and coordinating proposals to enhance competitiveness and win rates.
- Administrative Excellence in Tendering: Ensure efficient administrative handling of tender-related activities, enabling sales teams to focus on client engagement and opportunity conversion.
- Technical Coordination: Collaborate with Customer Solutions Engineering (CSE) during tendering for non-standard cases, ensuring technical accuracy and compliance with local policies.
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