General Manager - Operations & Maintenance

Bachelor’s degree in Human Resources, Finance, or related field (Master’s degree is an advantage)
Professional certification (e.g., CIPM, SHRM, SPHRi) is desirable
5–8+ years of experience in compensation and benefits or total rewards function
Strong analytical skills and proficiency in HR analytics tools and Excel
Experience in designing reward structures in a corporate or multi-business environment

Compensation Management

Design and maintain competitive salary structures and grading systems.
Conduct regular market benchmarking and salary surveys to ensure external competitiveness.
Manage annual salary review, increment, and promotion cycles.
Ensure internal pay equity and adherence to organisational policies and budgets.

Benefits Administration

Oversee all employee benefits programs including health insurance, pension, leave policies, wellness programs, and other perks.
Evaluate and manage relationships with third-party benefits providers.
Continuously assess and improve benefits offerings to enhance employee experience and retention.

Incentives & Performance Rewards

Design and implement short-term and long-term incentive plans (bonuses, commissions, performance pay).
Partner with business leaders to align reward structures with performance outcomes and KPIs.
Ensure transparency, fairness, and consistency in incentive calculations and payouts.

Policy Development & Governance

Develop and maintain compensation and benefits policies in line with legal requirements and best practices.
Ensure compliance with labour laws, tax regulations, and internal governance standards.
Provide advisory support to management on reward-related decisions.

Data Analysis & Reporting

Stakeholder Management

Collaborate with HR Business Partners, Finance, and business leaders on reward strategies.
Communicate reward policies and programs clearly to employees and management.
Lead reward-related employee education and engagement initiatives.

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