Job Purpose:

• Reporting to the Senior Manager Communications & Corporate Relations, this position is responsible for the development and execution of PR plans and strategies with effective delivery of internal and external communication programs to improve the public image of the Bank.
  
• Their duties include developing the Bank’s messaging framework for various campaigns and initiatives, managing the Bank’s relations with the media, developing editorial material for internal and external use, as well as provide executive communications support for the Bank’s leadership.
  
• The role holder will work with the Internal Marketing and Communications Officer to deploy high-quality internal communication and colleague campaigns.
  
• The role requires a keen interest in new media with good writing and research skills, well-organized, confident and excellent communication skills. The goal is to facilitate support in the smooth running of daily operations and success of PR efforts.
  

• Responsible for ideation, development and execution of Communications strategies align business communications with the immerging trends and shifts to digital and new media. Advise the business on appropriate messaging based on understanding of internal and external audiences, operating environment, business strategies etc.
  
• Manage relationship with and output of PR agencies.
  
• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
  
• Responsible for ensuring the development and implementation of effective communication strategies for several divisions and departments including but not limited to; Retail & Business Banking, Corporate & Institution Banking, Digital Business, Brand & Sponsorships, and I&M Foundation. The role will also support with PR work for I&M Group subsidiaries.
  
• Use internal communication channels (e.g., townhalls, Workplace, WhatsApp, newsletters etc.) to profile key business developments aligned to the Bank’s strategy.
  
• Review all customer communication collateral to ensure clarity, simplicity and brand alignment.
  
• Provide expert internal and external communications counsel to the team’s leaders.
  
• Generate positive press coverage around news, events, activities, issues, developments & personalities.
  
• Contribute to ensuring that I&M Bank is perceived positively across all major stakeholders & constituencies.
  
• Leading media engagement strategy for the company and develop & maintain personal relationships with key media influencers.
  
• Adhere to all compliance and reporting requirements.
  

Academic Qualifications:

• Bachelor’s degree in any field with a demonstrable interest in communications and public relations. Masters’ degree qualification will be an added advantage.
  
• 4-6 years’ experience in communication or public relations or any related field
  
• Proven track record designing and executing successful campaigns
  
• Exceptional writing, verbal and editing skills
  
• Solid experience in new media such us Tiktok, Facebook, X, publisher engagements, etc.
  
• Firm grasp of grammar and ability to develop compelling story angles
  
• High level of integrity/Trustworthy character.
  
• Flexibility and the ability to multi-task.