Key Responsibilities• Oversee daily operations across the restaurant, bar, banqueting, and events.
• Supervise, train, and motivate the F&B team to maintain high service standards and
maximize guest satisfaction.
• Ensure smooth execution of conferences, banquets, and special events, working closely
with clients and other departments.
• Monitor stock levels, control costs, and support efficient ordering and inventory
management.
• Uphold compliance with health, safety, and hygiene standards.
• Handle guest feedback promptly and professionally, ensuring service recovery where
necessary.
• Contribute to revenue growth by supporting promotions, upselling initiatives, and
creative event concepts.
• Preparing reports, budgets, and forecasts for the F&B department.
• Represent the F&B Service in management meetings and work closely with hotel
leadership to deliver strategic goals.
Qualifications & Skills
• Diploma/Degree in Hospitality Management or related field.
• Minimum 3 years’ experience in food & beverage management within a 4* or 5* hotel
environment.
• Strong knowledge of restaurant, bar, and banqueting operations.
• Excellent leadership, communication, and problem-solving skills.
• Flexible to work evenings, weekends, and public holidays