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Seniority (Non-profit, social work)
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Rainforest Alliance
Non-profit + 1 more
Description
Requirements
- At least 3 years' experience in UX design in a busy software development organization/team
- Experience with UX for mobile (Android & Apple) applications and web platforms
- Visual, interaction, UX design and prototyping background
- Relevant experience in User Flows, Journey Mapping and conducting collaborative workshops
- Experience with at least one UX design and prototyping tool (Sketch, Figma, Adobe XD)
- Experience with user stories, personas, customer journey mapping or service blueprints
- Experience working with Agile Frameworks e.g. Scrum or SAFE.
- Fluency in English, both written and oral.
- Experience in use of project management tools such as Jira, Microsoft Projects
Responsibilities
- Champion a customer-centric approach to design and development, advocating for user/customer engagement and empathy
- Ensure adoption of leading UX practices and UX processes
- Develop Graphical User Interface (GUI) for multiple applications-based customer journeys and business processes
- Develop customer journeys to inform UX strategies for different solutions
- Develop and validate different artefacts related to UX such: wire frames, screen flows
- Perform user research through qualitative enquiry, quantitative data analysis and user testing to capture user goals, needs and expectations
- Collaborate with important team members on the identification of UX opportunities and UX gaps in existing solutions
- Collaborate with Architects, Product Owners and Developers to implement designed solutions.
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