Qualifications

• Previous customer service experience required preferably in upscale setting.
  
• Previous bartender experience required.
  
• Previous point of sale system experience preferred.
  
• Excellent communication and organizational skills.
  
• Strong interpersonal and problem-solving abilities.
  
• Highly responsible and reliable. Can work with minimal supervision.
  
• Ability to work well under pressure in a fast-paced environment.
  
• Ability to work cohesively with fellow colleagues as part of a small team and independently.
  
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
  
• Successful completion of server position training program.
  
• Must have previous experience serving in a luxury environment.
  

• Consistently offer professional, friendly and engaging service.
  
• Exceed guest expectations.
  
• Extensive food, liquor, beer, wine and cocktail knowledge.
  
• Prepare basic beverages for guest service up to and including basic cocktails.
  
• Interact with guests in a way that makes them feel special.
  
• Proper and friendly service when in contact with all guests.
  
• Comply with liquor laws.
  
• Maintain accountability, both personal and financial.
  
• Control bar costs.
  
• Maintain cleanliness and organization of bar prep area and bar.
  
• Control cost and waste.
  
• Close out paper work thoroughly.
  
• Maintain extensive knowledge of menu, food preparation techniques.
  
• Be pro-active by assisting co-workers.
  
• Support and assist Managers.
  
• Be proficient with all aspects and services of the property.
  
• Be familiar with all food outlets and amenities within the property.
  
• Be knowledgeable of general city information as well as hotel history.
  
• Personal and financial accountability.
  
• Be an ambassador for the department, the property and the brand.
  
• Maintain regular and predictable attendance.
  
• Other duties as assigned.