trategic Leadership – Sales, Origination & E-Sales

· Define and execute the combined Sales, Origination, and E‑Sales strategy across country and the regional cluster.

· Drive revenue and market share growth across traditional and digital channels.

· Lead the sales teams covering Corporate, SME, Retail, Public Sector, FI, and digital client segments.

· Ensure full alignment with Treasury Strategy, ARRP, and the regional growth priorities.

Digital Sales & Platform Growth

· Lead the digital sales strategy, driving adoption of e‑trading platforms for FX trading across all client segments.

· Ensure deep integration of digital wallet solutions within client journeys.

· Grow digital revenue streams, including diaspora remittance flows, trade finance flows, and platform‑based FX activity.

· Partner with technology, payments, and product teams to innovate and enhance digital offerings.

· Seamlessly migrate targeted clients from voice/chat to structured, scalable digital channels (e.g EazzyFX).

Business Development & Market Expansion

· Strengthen client relationships across all segments, offering tailored solutions.

· Identify cross‑border opportunities across Africa and develop strategies to capture them.

· Champion cross‑selling initiatives leveraging Treasury, Payments, and Client solutions.

· Build relationships with multinational and institutional corporates, regional champions, institutional investors and public sector entities among others.

· Champion client‑centric solutions that enhance convenience, accessibility, and experience.

· Monitor client feedback across all channels and use insights to improve offerings.

· Ensure consistency across branches, online channels, and mobile platforms.

Regional and Cluster Oversight

· Provide oversight and harmonization of Sales & E‑Sales strategy across the footprint.

· Partner with Country Sales Heads to align regional and local execution priorities.

· Track performance metrics and provide guidance in areas of underperformance.

· Represent Treasury regionally to elevate the bank’s visibility and engagement across industry forums where Sales/E-Sales features.

Risk Management

· Ensure compliance with regulatory requirements across all jurisdictions.

· Uphold strong market conduct, operational risk, and credit risk management practices.

· Partner with Risk & Compliance teams to identify, assess, and mitigate risks.

· Ensure adherence to governance frameworks including Product Notes, policies, limits, and ethical guidelines.

Governance

· Ensure compliance with all Group and treasury governance policies.

· Promote an environment where compliance with internal controls and external regulatory framework is honored and central focus area of the business across multiple markets.

· Engage with auditors when required to provide the required support.

· Display exemplary conduct values by living the Group’s values and Code of Conduct.

· Take personal responsibility by promoting the highest standard of ethics, including regulatory and business conduct across our footprint.

· Identify, escalate and resolve any risk, conduct and compliance matters working closely with the Treasury Risk & control Manager