Mid-level Administrative, clerical jobs in Nairobi, Kenya

6 jobs found

Advance Auto Products

Customer & Job Controller

Nairobi

Kenya

Only on Fuzu
Agriculture and Food Authority- AFA

Office Assistant III

Nairobi

Kenya

Oasis Outsourcing

Scheduler Home Care

Nairobi

Kenya

Burn

Executive Assistant – Carbon Excellence & Distribution Support

Nairobi

Kenya

UNICEF

Senior Executive Associate, (G-6)

Nairobi

Kenya

Silver Palm Spa and Resort

Front Office Operations

Nairobi

Kenya

Leading company in Real estate

Manager Co-Working Space

Nairobi

Kenya

Closed for applicationsOnly on Fuzu
Advance Auto Products

Front Desk / Customer Coordinator

Nairobi

Kenya

Closed for applicationsOnly on Fuzu
Centre for Agriculture and Biosciences International (CABI)

Administrative Assistant

Nairobi

Kenya

Closed for applications

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ChildFund International

Assistant II, Administration and Finance

Nairobi

Kenya

Closed for applications

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Country / Region

Profession (Mid-level)

Seniority (Administrative, clerical)

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Customer & Job Controller

Only on Fuzu
Job details

Salary

Description

We are a premium Vehicle Service Centre focused on delivering structured, high-quality service.

About the Role

We are hiring a Customer & Job Controller to manage customer communication, job tracking, and administrative accuracy across the workshop.

- This is not a receptionist role.

- This is a responsibility-driven role ensuring nothing is missed or delayed.

Preferred Background (Not Mandatory)

Experience in the automotive industry is not required.

We welcome candidates from structured environments such as:

  • Corporate administration / office coordination

  • Logistics / dispatch / coordination roles

  • Medical or clinic front desk environments

  • Professional services (legal, audit, consulting firms)

Not Suitable For

  • Candidates looking for a basic front desk/reception role

  • Individuals who require constant supervision

  • Those who prefer unstructured or relaxed work environments

Education

  • Diploma or Degree in Business Administration, Office Administration, Logistics, or a related field

  • Equivalent practical experience in a structured work environment will be considered

Only apply if you are:

  • Detail-oriented

  • Structured in your work

  • Comfortable with accountability and responsibility


Responsibilities

Key Responsibilities

  • Handle calls, WhatsApp, and walk-in customers professionally.
  • Open and manage job cards.
  • Ensure all vehicles are properly documented (photos, mileage, concerns)
  • Track job progress and follow up internally.
  • Prepare and send quotations and invoices.
  • Record expenses daily with proper documentation.
  • Follow up on parts and update job status.

What We Expect

  • Strong communication (clear, confident, not scripted)
  • High attention to detail
  • Organized and structured approach to work
  • Comfortable using systems and learning quickly
  • Ability to take ownership and follow through

What Success Looks Like

  • No missing job information

  • Accurate invoicing

  • Timely customer updates

  • No untracked or delayed jobs


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