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Profession (Mid-level)
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Industry (Business, strategic management, Mid-level)
Agriculture, fishing, forestry,Banking, microfinance, insurance,Computers, software development and services,Consulting, business support, auditing,Data/Research,Electronics,Energy, utilities, environment,Finance & FinTech,Financial Services,Health care, medical,Housekeeping, maintenance,Manufacturing,Non-profit, social work,Outsourcing, leasing,Real estate,Restaurant, hospitality, travel,Retail, wholesale, FMCG,Telecommunications,Transportation, logistics, storage,
Seniority (Business, strategic management)
© Fuzu Ltd
The Boma Hotel
Restaurant + 2 more
Description
Requirements
- Minimum 2-3 years' experience in hotel reservations, preferably in a reputable hotel. Degree or Diploma in Hospitality Management, Tours & Travel, Front Office Operations, or a related field.
- Proficiency in PMS (Opera or equivalent) and Microsoft Office applications.
- Strong communication, organizational, and customer service skills.
- High level of integrity, attention to detail, and ability to work under pressure.
To apply, please send your CV & Cover Letter with the job title as the subject line to the Email provided
Responsibilities
- Process and manage room reservations accurately and efficiently through all booking channels. Maintain up-to-date and accurate reservation records in the Property Management System (PMS).
- Handle booking confirmations, amendments, cancellations, and guest inquiries professionally. Support revenue optimization through effective upselling and rate management.
- Coordinate closely with Front Office, Sales, and Housekeeping to ensure seamless guest experiences.
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