Computers, software development and services Jobs in Nairobi, Kenya

25 jobs found

Pergamon Group Ltd

Showroom Sales Representative

Nairobi

Kenya

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Odoo

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Seniority (Computers, software development and services)

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Pergamon Group Ltd

Computers + 1 more

Showroom Sales Representative

Job details

Contract Type

Description

Responsible for delivering excellent customer service in the showroom, managing enquiries and communications, and driving sales through follow-ups and conversions. Ensures proper product presentation and showroom organization while maintaining the company’s image. Also coordinates after-sales service, including repair intake, customer updates, and payment collection prior to product release.



Responsibilities
  • Attending to walk- in customers satisfactorily by ensuring that they are served in a
    timely and courteous manner as well as directing all visitors to various departments.

  • Receiving and directing telephone and other forms of communication in a professional
    manner

  • Responsible for ensuring that the company’s image is upheld in the showroom through
    professionalism and proper presentation of the company’s product

  • Follow-up on all enquiries made at the show room to convert them to actual sales.

  • Follow-up on products sold to customers to ensure that the customers are satisfied by the
    products and also avail feedback received from such follow-ups

  • Responsible for marketing of the company’s products through cold calling, prospecting,
    negotiation and closing sales

  • Organizing products in the showroom ensuring that the showroom remains neat at all times and that products are visible to the customers

  • Receiving machines/equipment sold only by Pergamon for repair and issuing of job cards to clients on the same, then hand over the machines/equipment to the technical personnel

  • Contacting the customers when their machines are ready for collection

  • Ensuring that all service and maintenance charges are collected before releasing the
    machines/equipment to the customers.


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