The role entails administration and support of BI and Mediation applications. In addition he/she should ensure that all the applications are available 24/7 with up to date information and liaise with the business to ensure expectations are met on time.

The role entails administration and support of BI and Mediation applications. In addition he/she should ensure that all the applications are available 24/7 with up to date information and liaise with the business to ensure expectations are met on time.

• Monitor BI and Mediation applications ensuring that all downstream applications receive
  inputs.

• Perform data catch-up and other corrective actions in the event of faults.
  

• Perform data quality and consistency checks on data in the BI and Mediation
  applications.

• Generate and circulate daily, weekly and monthly application QOS reports.
  

• System administration of BI and Mediation system by ensuring system and user
  configurations are set up correctly.

• Handling business requests which involve carrying out feasibility study and
  implementation on BI & Mediation systems.

• Document BI and Mediation processes/systems and ensure they are up to date. Perform
  troubleshooting, first/second level support and resolution of issues with
  respective system vendors.

• Project involvement in procuring and implementation of BI and Mediation systems
  /upgrades.

• Involvement in system design and assess the effectiveness of technology resources already in use or new systems that are being implemented
  

• Redundancy and back up management - ensuring redundancy for BI and Mediation are backed up and that backup system is available and working.
  

• Carry out system maintenance together with system administrators and database administrators to ensure Mediation and BI systems are functioning optimally
  e.g. disk space check/expansion, memory & CPU checks

• Generate on-demand reports for the business users
  

• Training of users
  

• Bachelors degree in Computer Science or Information Technology
  
• At least 3 years’ experience in B.I. and Mediation