Qualifications & Experience

• Bachelor of Medicine and Bachelor of Surgery or equivalent medical degree from an institution recognized by the Government.
  
• Postgraduate Master’s Degree or equivalent specialist fellowship qualification in a relevant clinical specialty for specialist consultants, or a recognized GP qualification for general consultants.
  
• Valid and current registration and active specialist or general practicing license with the Kenya Medical Practitioners and Dentists Council.
  
• Minimum 3–5 years’ clinical experience preferred.
  
• Experience in private practice setups or hospital outpatient environments is an added advantage.
  

Key Skills & Competencies

• Strong clinical diagnostic, case management, and analytical problem-solving skills.
  
• Ability to make independent medical decisions with professional accountability and ethics.
  
• Excellent interpersonal and empathetic communication skills.
  
• Ability to explain medical diagnoses, treatment options, and treatment costs clearly and compassionately.
  
• Strong understanding of medical coding, benefit limits, pre-authorization workflows, and claims processing for SHA/NHIF and private insurers.
  
• Practical ability to work within structured private facility environments and Electronic Health Records systems.
  
• Strong collaboration skills across diagnostics, nursing, pharmacy, billing, and administration teams.
  

Clinical Consultation & Specialist Care

• Provide expert outpatient consultations within the assigned specialty or general practice scope.
  
• Assess, diagnose, and manage acute and chronic patient conditions with professional autonomy and accountability.
  
• Request, review, and accurately interpret diagnostic investigations, imaging, and laboratory results.
  
• Prescribe medical treatments and interventions in line with Kenyan clinical guidelines and regulatory requirements.
  
• Provide patient counselling, clear treatment explanations, empathetic communication, and structured follow-up care plans.
  
• Identify, stabilize, and refer complex cases requiring tertiary care or urgent clinical escalation.
  

Facility Utilization & Operational Flow

• Utilize designated consultation rooms and facility resources appropriately while maintaining clinical decorum.
  
• Adhere to institutional clinic schedules, booking systems, and structured room allocation processes.
  
• Coordinate with nursing, pharmacy, laboratory, and administrative teams to support integrated patient care.
  
• Manage clinic time efficiently to optimize patient flow, reduce waiting times, and improve service delivery.
  

Clinical Governance, Quality & Records

• Adhere to evidence-based clinical protocols, standard operating procedures, infection prevention and control standards, and patient safety requirements.
  
• Maintain accurate, complete, legible, and timely patient records within the Electronic Health Record system or manual registers.
  
• Participate in quality assurance programs, clinical audits, and internal clinical governance processes.
  
• Promote safe prescribing and rational, cost-effective use of medicines within the facility.
  

Billing, Insurance & Relationship Management

• Ensure consultations, procedures, and clinical services are properly documented for accurate charge capture.
  
• Work with billing and administrative teams to support real-time claim documentation for private insurers and the Social Health Authority.
  
• Communicate treatment costs and financial options transparently while maintaining professional integrity.
  
• Uphold patient dignity, confidentiality, professional ethics, and the brand reputation of the facility.