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HR Specialist – Talent Acquisition (Mombasa Role)

Closing: Jun 19, 2024

This position has expired

Published: May 19, 2024 (2 months ago)

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Job Summary

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We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.


Responsibilities
We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.


Responsibilities

  • Post and update recruitment marketing materials such as job advertisements or engagement posts on various sourcing channels such as employment websites and social media platforms.

  • Communicate with all applicants on the platform to keep them engaged and assist in completing the application process within the prescribed timelines.

  • Verify mandatory work documents submitted by applicants during the recruitment process.

  • Interact with candidates on online platforms to answer queries and cultivate relationships.

  • Search and review online portfolios and profiles to pre-screen candidates.

  • Collaborate with hiring managers to identify each position’s requirements.

  • Send recruiting emails and follow up with candidates.

  • Ask for referrals from internal and external networks for hard-to-fill roles.

  • Contact past applicants for new job opportunities.

  • Develop a network of potential candidates, industry professionals and build relationships with relevant institutions.

  • Identify future hiring needs and proactively source for prospective candidates.

  • Stay up to date with the latest trends in talent sourcing and support the talent acquisition team in optimizing and improving its practices.


Requirements

  • A degree in Human Resources Management, Business Administration, or a relevant field.

  • Must possess relevant HR certification.

  • A member of IHRM

  • At least 1- 2 years of recruiting-related experience in high-volume and multi-location hiring setup.

  • Understanding of Kenya labor practices.

  • Experience with various web-based Applicant Tracking Systems and HR databases.

  • Familiar with productivity tools such as Google Workspace, Microsoft Office, Click Up, Slack, Zoom, and other similar programs.

  • Fluent verbal and written English communication skills.

  • Strong analytical skills with the ability to understand, process, and document information.

  • High EQ (emotional intelligence) and CQ (cultural intelligence).


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