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HRBP Specialist

Closing: Jun 15, 2024

1 day remaining

Published: May 19, 2024 (27 days ago)

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Job Summary

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We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.




Responsibilities

We design, build and deliver end-to-end CX for many of the world’s most respected digital-born and vertical leading brands. Our comprehensive east-to-west global footprint in 31 countries across five continents, with 60,000+ people and 60 languages, means we can deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. We have deep domain expertise in tech-augmented front-to-back-office CX. Plus Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a Global Leader in Content Services, Trust & Safety. The real ‘Majorel difference’ lies in our culture of entrepreneurship. We are relentless, resourceful, resilient and agile – all pulling together as One Team. It’s the only way to deliver the total reliability and digital transformation necessary in our constantly changing world.




Responsibilities

  • Supporting the management, coaching, and personal development of new employees.
  • Supporting in the administration of disciplinary cases in compliance with HR policies and labor laws.
  • Custodian of all disciplinary records, including and not limited to witness statements, emails, outcome letters, hearing notes (minutes), computer records, exit letters, and any other appeal paperwork.
  • Maintaining and ensuring that the disciplinary tracker is up to date.
  • Ensuring the integrity and confidentiality of disciplinary records.
  • Working hand in hand with HRBP lead to administer exit interviews and review issues reported from time to time.
  • Supporting effective networking and liaison across the organization, especially with the Operations team regarding Performance Management and Disciplinary issues.
  • Positively influencing the people agenda.
  • Assisting with Internal Interviews and working to streamline the process when the need arises.
  • Assisting in developing initiatives to encourage good attendance at work, employee well-being, and the employee recognition scheme.
  • Supporting the driving and maintenance of various processes to facilitate employee motivation and retention.
  • Ensuring unbiased and complete investigation procedures, compliance with the policy and process, and closure of issues reported.
  • Supporting the HRBP systems
  • Supporting research into emerging employment legislation and best practice to support employee strategy delivery.
  • Maintain all documentation received by employees related to the docket.
  • Fulfilling the tasks deriving directly from his position without being directly ordered so.

Any other duties related to the docket, as assigned by the HRBP lead.

Requirements

  • Degree in HR or any related field
  • Must be a member of IHRM.
  • Ability to deliver training/awareness sessions.
  • Excellent communication and interpersonal skills
  • 2-3 years’ work experience as a HR Assistant is desirable.
  • He/she must be highly motivated, well organized, detail-oriented, creative, and innovative, and possess good time management and multitasking skills.
  • Personal characteristics: suitable intonation for phone attendance, initiative, openness, positive attitude, good articulation, flexibility, speed, stress endurance, friendliness, diligence
  • Strong presentation & articulation skills
  • Ability to influence and think creatively.
  • Robust business understanding
  • Proactive, confident, and motivated with a strong bias for action, a keen sense of urgency and ability to drive results.
  • Team player, high on execution and strategy 
  • High on Integrity and ability to walk the talk.
  • Commitment to further training / continuous learning and development
  • Live the company values being fair, forward-thinking, accountable, customer focused.


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