Intern

What you will bring

• Bachelor's degree from an accredited university.
  
• Strong communication and interpersonal skills
  
• Excellent written, verbal and presentation skills 
  

What you will bring

• Bachelor's degree from an accredited university.
  
• Strong communication and interpersonal skills
  
• Excellent written, verbal and presentation skills 
  

Experience Center Management

• Offer support and be a Digital Literacy advocate to walk in customers at the Experience Centre.
  
• On a needs basis, offer support to commercial / technical partners such as KOA and Turaco.
  
• Assist in resolving customer and merchant complaints.
  

Operations, logistics and warehousing:

• To manage accurate inbound and outbound stocks from the Labs Experience Centre.
  
• Receive and prepare work orders, monitor jobs in progress and inform superiors about any logistic challenges or updates or merchant / customer concerns.
  
• Ensure that all relevant procedures, SOPs and routines are followed and adhered to in line with the company policy, procedures and requirements.
  
• Basic customer support and tech support to merchants / agents in the Test Neighborhood.
  
• Support troubleshooting in our Tech systems particularly the POS.
  
• Support price and promo benchmarking in the Test Neighborhoods.
  
• Any other tasks as required by your supervisor.  
  

Other support activities.

• To support emerging research and execution in the test neighborhoods that relates to insurance, savings, payments, Fresh and other projects of interest.