Published

Customer Service Assistant Jobs in Nigeria

44

jobs

Buckler Ordnance System Limited

Workshop Manager

Lagos, Nigeria

Mopheth Nigeria Limited

Digital Retail Customer Support Specialist

Lagos, Nigeria

Avant Halogen

Sales Supervisor

Lagos, Nigeria

Maersk Line

Key Client Manager

Lagos, Nigeria

Vertiv

UPS Field Engineer, Nigeria

Lagos, Nigeria

Buckler Ordnance System Limited

Workshop Supervisor

Lagos, Nigeria

Speedaf

Sales Executive

Portharcourt, Nigeria

Talents360.ng

Customer Service Officer (Female)

Lagos, Nigeria

Flutterwave

Associate, Sales Enablement (Third Party Onboarding)

Lagos, Nigeria

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PalmPay

Remittance Operations Specialist

Lagos, Nigeria

Workshop Manager

Closing: Mar 14, 2024

12 days remaining

Published: Mar 1, 2024 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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  • Keeps equipment operational by coordinating maintenance and repair services
  • Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques. Subject to the approval of the Workshop Manager.
  • Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
  • Prepare, supervise and control team activities, including the scheduling of work for technicians.
  • Liaise with customers and diagnose customer concerns with equipment prior to being booked in for service and/or repair;
  • Assist all Technicians in the diagnosis of problems;
  • Ensure that Technicians are using their time effectively and efficiently;
  • Upon completion of normal repairs and/or service, inspect and test vehicle with the Technician who completed the job to ensure the vehicle has been repaired and/or serviced in accordance with the customer’s instructions and manufacturers guidelines;
  • Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time.
  • Ensure all customer vehicle is presented back to the customer in a clean and presentable standard;
  • Maintain inventory of all tools and equipment and check that all tools are available and maintained in the correct place and that all equipment is in suitable working condition;
  • Control and set workshop behavioral standards and maintain staff morale;
  • Advise all new and existing workshop staff member of policies and procedures and adherence to these policies and procedures;
  • Set a regular workshop cleaning schedule highlighting employees specific duties;
  • Make suggestions to management for improvements on operational activities;
  • Maintain a well trained workforce and supervise in-house training as required;
  • Ensure the development and progress of all technicians;
  • Perform all other duties as assigned by the manager and/or management in a professional and efficient manner.
  • Assist in the coordinating overtime hours.
  • Follow housekeeping, safety and security procedures that result in a safe and attractive environment;
  • Identifies and reports unsafe, unhealthy or hazardous working conditions.
  • Ensures the availability and use of personal protective equipment for technicians.
  • Prescribes work detail, specifications and procedures to be adopted with regards to the vehicle repairs and maintenance.
  • Assists with Interviews and recommends for employment suitable applicants for workshop roles
  • Maintains inventories of stocks, tools, workshop equipment and other supplies.
  • Gives technical advice as required and prepares technical reports;
  • Performs other duties as assigned.

How to Apply
Interested and qualified candidates should send their CV to: the provided email address using the Job Title as the subject of the mail.

Responsibilities
  • Keeps equipment operational by coordinating maintenance and repair services
  • Ensures operation of equipment by calling for repairs, evaluating new equipment and techniques. Subject to the approval of the Workshop Manager.
  • Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
  • Prepare, supervise and control team activities, including the scheduling of work for technicians.
  • Liaise with customers and diagnose customer concerns with equipment prior to being booked in for service and/or repair;
  • Assist all Technicians in the diagnosis of problems;
  • Ensure that Technicians are using their time effectively and efficiently;
  • Upon completion of normal repairs and/or service, inspect and test vehicle with the Technician who completed the job to ensure the vehicle has been repaired and/or serviced in accordance with the customer’s instructions and manufacturers guidelines;
  • Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time.
  • Ensure all customer vehicle is presented back to the customer in a clean and presentable standard;
  • Maintain inventory of all tools and equipment and check that all tools are available and maintained in the correct place and that all equipment is in suitable working condition;
  • Control and set workshop behavioral standards and maintain staff morale;
  • Advise all new and existing workshop staff member of policies and procedures and adherence to these policies and procedures;
  • Set a regular workshop cleaning schedule highlighting employees specific duties;
  • Make suggestions to management for improvements on operational activities;
  • Maintain a well trained workforce and supervise in-house training as required;
  • Ensure the development and progress of all technicians;
  • Perform all other duties as assigned by the manager and/or management in a professional and efficient manner.
  • Assist in the coordinating overtime hours.
  • Follow housekeeping, safety and security procedures that result in a safe and attractive environment;
  • Identifies and reports unsafe, unhealthy or hazardous working conditions.
  • Ensures the availability and use of personal protective equipment for technicians.
  • Prescribes work detail, specifications and procedures to be adopted with regards to the vehicle repairs and maintenance.
  • Assists with Interviews and recommends for employment suitable applicants for workshop roles
  • Maintains inventories of stocks, tools, workshop equipment and other supplies.
  • Gives technical advice as required and prepares technical reports;
  • Performs other duties as assigned.

How to Apply
Interested and qualified candidates should send their CV to: the provided email address using the Job Title as the subject of the mail.

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