Qualifications

· Bachelor’s degree in Phlebotomy, Medical Laboratory Technology, or healthcare-related field.

· Basic Life Support (BLS) certification.

Experience

· At least 1 year’s practical experience in phlebotomy, including venipuncture, capillary punctures, and special procedures.

· Solid understanding of human anatomy and physiology related to venous and capillary systems.

· Familiarity with infection prevention, patient safety, and laboratory safety protocols.

Specimen Collection

· Perform venepuncture and capillary punctures on patients of all ages, ensuring accurate collection with minimal discomfort.

· Collect, label, and document samples according to laboratory protocols and patient identification standards.

· Support special procedures such as blood cultures and, if certified, arterial punctures.

Sample Handling and Processing

· Ensure timely and proper handling, transport, and storage of blood samples to maintain integrity.

· Prepare and process samples, including centrifugation, in compliance with laboratory protocols.

· Accurately enter and update data in the Laboratory Information System (LIS).

Patient Care and Communication

· Verify patient identity using multiple identifiers and explain procedures clearly to patients and families.

· Provide reassurance and address patient concerns to create a positive experience.

· Adapt techniques to accommodate diverse patient populations, including infants, children, and the elderly.

Safety and Quality Control

· Adhere strictly to infection prevention and control standards, including PPE usage and safe waste disposal.

· Ensure all procedures follow quality control guidelines and report discrepancies promptly.

· Identify and respond to adverse reactions during or after specimen collection.

Equipment and Supplies Management

· Maintain phlebotomy equipment in proper working condition, troubleshooting issues as required.

· Monitor and manage inventory of phlebotomy supplies to ensure uninterrupted service delivery.

Professional Development

· Engage in continuous education and training to maintain competency in phlebotomy techniques and safety practices.

· Stay updated on emerging methods and standards in specimen collection and patient care.