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Administrative, clerical Jobs in Nigeria

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Hilton Hotels & Resorts

Assistant Front Office Manager

Abuja, Nigeria

12 days remaining

Hilton Hotels & Resorts

Front Office Manager

Abuja, Nigeria

12 days remaining

PricewaterhouseCoopers (PwC)

Capital Project & Infrastructure Manager

Lagos, Nigeria

2 months remaining

Dunn and Braxton Limited

Secretary (Construction)

Lagos, Nigeria

7 days remaining

Ascentech Services Limited

Billing Officer (Female)

Lagos, Nigeria

6 days remaining

Reliance Health

Onboarding Specialist (Remote)

Lagos, Nigeria

14 days remaining

UNICEF

Administrative Assistant

Bauchi, Nigeria

13 days remaining

George Houston Resources Limited (GHR)

Storekeeper

Lagos, Nigeria

6 days remaining

Elvaridah

Site Admin And Safety Officer

Lagos, Nigeria

22 days remaining

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Ascentech Services Limited

Junior Admin Officer

Lagos, Nigeria

13 days remaining

Country / Region

Africa
Kenya
Uganda

Fuzu

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Assistant Front Office Manager

Closing: May 20, 2024

12 days remaining

Published: May 8, 2024 (1 day ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

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  • Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous supervisory experience in Front Office within the hotel/leisure/retail
  • High level of IT proficiency
  • High level of commercial awareness and sales capabilities
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Commitment to delivering a high level of customer service
  • Ability to work under pressure
  • Excellent grooming standards
  • Flexibility to respond to a variety of work situations
  • Ability to work on your own and as part of a team
Responsibilities
  • Assistant Front Office Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members.

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Previous supervisory experience in Front Office within the hotel/leisure/retail
  • High level of IT proficiency
  • High level of commercial awareness and sales capabilities
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Commitment to delivering a high level of customer service
  • Ability to work under pressure
  • Excellent grooming standards
  • Flexibility to respond to a variety of work situations
  • Ability to work on your own and as part of a team
  • An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.

What will I be Doing?

  • As Assistant Front Office Manager, you will assist in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. An Assistant Front Office Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
  • Assist the Front Office Manager to oversee the entire Front Office operation to maintain high standards
  • Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement
  • Ensure regular and VIP Guests are recognised and that the Front Office department operates with a sales attitude and promotes the hotel brand's loyalty scheme
  • Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
  • Assist the Front Office Manager with setting departmental objectives, work schedules, budgets, policies, and procedures
  • Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork
  • Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices
  • Maintain good communication and working relationships with all hotel departments
  • Monitor staffing levels to meet cover business demands
  • Conduct monthly communication meetings, in the absence of the Front Office Manager, and produce minutes
  • Assist the Front Office Manager with staff performance issues in compliance with company policies and procedures
  • Assist the Front Office Manager with recruiting, managing, training and developing the Front Office team
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
Tags

Administrative, clerical jobs

Restaurant, hospitality, travel industry jobs

Mid-level jobs

Jobs in Abuja

Jobs in Nigeria

Administrative, clerical jobs in Abuja

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