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Enterprise Application Support Administrator (Gibs & Database)

Phillips Outsourcing Services Nigeria Limited

Lagos,Nigeria

Closing: Jul 1, 2024

3 months remaining

Published: Apr 17, 2024 (3 days ago)

Job Requirements

Education:

Work experience:

Language skills:

Job Summary

Contract Type:

Requirements must be clearly stated and defined.

Define and Design systems Architecture for core insurance application and interfacing systems.

Create project plan from conception to execution and assign reasonable timelines as agreed with the business

Develop solutions appropriate to customer requirements making sure it is fit for purpose

Integrate new solutions to existing core Insurance application with proper handshake between/among systems

Integrate solutions with 3rd party systems where required

Ensure both internal and external integrations are in line with the IT security and compliance guidelines

Create and Define test scenarios for every process on the delivered solution

Unit and Integration testing for Software Development

Conduct Internal Acceptance Tests (IAT) within IT

Conduct User Acceptance Tests (UAT) with customers to make sure solutions meet their requirements and needs

Confirm Customer satisfaction upon project completion

Carry out Regular Operations and Maintenance on the core insurance application and all interfacing applications.

Maintain 99.9% Server and Service Uptime

Report on Key Performance Areas on daily, weekly and monthly basis

Provide relevant reports and build scripts were necessary.

Attend to incidents and escalations raised by the Business in line with Service Level Agreements

Document helpdesk requests and solutions as it relates to Enterprise applications (GIBS)

Create and maintain properly documented materials pertaining to every developed solution for Business Continuity

Update documents when changes and upgrades are made.

Build customized reports.

Responsibilities

Requirements must be clearly stated and defined.

Define and Design systems Architecture for core insurance application and interfacing systems.

Create project plan from conception to execution and assign reasonable timelines as agreed with the business

Develop solutions appropriate to customer requirements making sure it is fit for purpose

Integrate new solutions to existing core Insurance application with proper handshake between/among systems

Integrate solutions with 3rd party systems where required

Ensure both internal and external integrations are in line with the IT security and compliance guidelines

Create and Define test scenarios for every process on the delivered solution

Unit and Integration testing for Software Development

Conduct Internal Acceptance Tests (IAT) within IT

Conduct User Acceptance Tests (UAT) with customers to make sure solutions meet their requirements and needs

Confirm Customer satisfaction upon project completion

Carry out Regular Operations and Maintenance on the core insurance application and all interfacing applications.

Maintain 99.9% Server and Service Uptime

Report on Key Performance Areas on daily, weekly and monthly basis

Provide relevant reports and build scripts were necessary.

Attend to incidents and escalations raised by the Business in line with Service Level Agreements

Document helpdesk requests and solutions as it relates to Enterprise applications (GIBS)

Create and maintain properly documented materials pertaining to every developed solution for Business Continuity

Update documents when changes and upgrades are made.

Build customized reports.

Job Summary

Responsible for the development, Operations and Maintenance of core Insurance application (GIBs) to ensure high availability.

Duties

Engage stakeholders to identify and understand the underlying business need that will be addressed by the solution.

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