You might be a strong candidate if you have:

• A bachelors degree in a business-related field or a minimum of six (6) years working in a field sales role in the FMCG, microfinance, banking or telecom industries (an MBA will be an advantage).
  
• A strong background in agents management and channel development with bias towards devices.
  
• Strong people-focused skills as a team partner, enabling you to mentor teams to deliver on expectations.
  
• Deep knowledge of both urban, peri-urban and rural markets.
  
• Basic digital literacy (CRM, stock tools).
  
• Strong communication and problem-solving abilities.
  
• Willingness to travel extensively (5 days/week in the field).
  
• Comfort working with MS Excel and PowerPoint.
  

Channel Acquisition and Development

• Manage the Recruitment, Training and onboarding of new phone selling agents specialised in selling Sun King phones or any other available brands.
  
• Oversee the growth of engaged agent base of phone selling agents as per set goals in the annual operating rhythm.
  
• Drive the categorisation of engaged agents based on sales productivity and prioritise agents development.
  

Revenue and Productivity

• Develop Strategic plans to achieve set Revenue goals on number of units of phone sold by month and year.
  
• Set up plans to grow and meet specific phone model goals driving unique sales strategies aimed at growing each phone segment or model.
  
• Work with the team to ensure optimum channel revenue growth by driving agent productivity.
  

Portfolio Repayment Management

• Ensure the the overall phone portfolio achieve set Phones Quality of Sale goals.
  
• Develop strategies and intervention that will improve repayments by tracking agents portfolio repayment performance , default rates and at risk accounts.
  
• Streamline phones replacement and warranty process to improve overall repayments and customer satisfaction.
  

Agent Branding , Engagement and Assistance

• Ensure that all phone selling agents are properly branded with all merchandise and collateral distributed timely and effectively.
  
• Frequent agent meeting and visits to improve engagement , work on resolutions and build relationships.
  
• Ensure optimum stocking achieving set inventory levels as well as adhering to set guidelines and processes.
  

Strategic Trade and Channel Activations

• In teamwork with the marketing team, plan for strategic activation and awareness campaigns to improve brand awareness and drive sales.
  
• Engage the phone selling agents into planning daily localised activities that are relevant to area operations , strengths and abilities.
  
• Plan for periodic campaigns and awards to motivate agents and improving channel growth and retention.
  

Team Management

• Optimum staffing based on projected business growth and expansions.
  
• Proper and timely communication of goals to the direct reports ensuring each one is aligned to expectation.
  
• Periodic reviews and strategy setting with teams ensuring that the channel remains on track to deliver set goals.
  
• Mentoring the team and keeping them motivated for optimum performance and retention.