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Business Relationship Officer, General Merchandise
Lagos
• Nigeria
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Industry (Business, strategic management, Mid-level)
Seniority (Business, strategic management)
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Financial Services
Description
As a Business Developer on PalmPay’s Pay with Transfer team, you will play a key role in driving business growth by identifying new opportunities, identifying quality merchants, educating agents and merchants, and enhancing product adoption.
Responsibilities
• Market Prospecting: Identify and target key merchants across various market segments for PWT, merchant loans, collaboration, and online payment solutions, leveraging diverse channels such as online directories, industry gatherings, and referrals.
• Merchant Engagement Strategy: Initiate connections with potential clients, establish strong rapport, and schedule meetings or demonstrations to illustrate the benefits of adopting PalmPay's comprehensive suite of services.
• Needs Assessment: Conduct comprehensive assessments of clients' business operations, payment procedures, and pain points to identify specific needs and challenges, offering tailored solutions accordingly.
• Customized Presentations: Showcase PalmPay's services compellingly, highlighting features, functionalities, and potential returns on investment, tailored to each merchant's (Key, and Highquality merchant) unique requirements.
• Relationship Building: Cultivate enduring relationships with key decision-makers within client organizations, demonstrating expertise, reliability, and responsiveness.
• Negotiation and Closure: Lead negotiations on pricing, terms, and agreements to secure successful deals, ensuring satisfaction and adherence to company policies.
• Collaborative Implementation: Work closely with internal teams like product development and customer support to address client queries, offer technical insights, and ensure seamless implementation of chosen services.
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