Required Qualifications:

• B.Sc or equivalent, Masters will be an added advantage
  
• A minimum of 3 - 5 years relevant experience working in the field. It is desirable that at least 2 of these years be spent working at a senior level with a locally based or international organization.
  

Skills and Competencies

• Strong communication and interpersonal skills (especially in Hausa).
  
• Good Budget management skill
  
• Strong customer service and people management skills.
  
• Strong problem-solving skills.
  
• High ethical standards and integrity.
  
• Ability to manage multiple priorities or multitask and reports.
  
• Ability to manage large team
  

State Coordination (40%)

• Manage and develop State Budget Requests based on KPI’s and in-depth understanding of outstanding issues, and recommendations from the Field Managers and Field Officers.
  
• Manage Activities and KPIs (Coverage, Imm Rate, Discrepancies) within budget
  
• Ensuring programs run efficiently and effectively by Modifying clinic schedule based on requests and factors (e.g. assessment of coverage)
  
• Promptly resolving issues identified by the Audits & Investigation unit and console reviewers, identifying and mitigating instances of these issues at other operating clinics/LGAs
  

Stakeholder Management (10%)

• Maintain relationships with stakeholders at the State level for prompt resolution of programmatic concerns, in-person access when needed and additional representation.
  
• Provide effective supply-side follow up,
  
• Participate in Health Partners Meeting, Campaign Flag offs.
  
• Participate in LIOs meetings,
  

Meetings and Trainings(20%)

• Lead implementation of community, state, and partner events, activities, meetings, briefings, and seminars.
  
• Propose quarterly and ongoing trainings to improve managers and FOs ability to detect and mitigate fraud
  
• Assist with training and role playing for awareness and sensitization meetings.
  

Administration & Reporting (15%)

• Ensure all Field Managers, Assistant Field Managers and Field Officers meet responsibilities for conducting in-person supervision visits, reviewing submissions and providing coaching.
  
• Identify core issues affecting clinics and settlements.
  
• Assess status of Unit objectives and KPIs
  
• Complete review of Field Managers’ Daily Check-in to have a holistic view of clinic operations
  
• Complete daily, weekly and monthly forms within timelines
  

Project & Task Management (5%)

• Lead projects as implemented by NI leadership.
  
• Assign tasks as per task management tool.
  
• Advance project goals using a variety of proven research, advocacy and program implementation techniques.
  

Security Awareness (5%)

• Make decisions on ad hoc security mitigation.
  
• Keep Chief Operating Officer and Operations Coordinator informed of significant events and development.
  
• Liaise with the Security Unit in case of critical incidents and potential deterioration of the security situation and disseminating relevant information.
  

Other duties (5%)

• As assigned by leadership (Not more than 5% of role)
  
• Provide recommendations to Human Resources Managers based on feedback from Field Managers.
  
• Perform other duties that may be assigned by the OC or Senior Managers.